Downloads In this section, you can download posters to use in workshops and templates to get you started with the techniques. Workshop posters SWOT Download A1 (1.7 MB) Download A0 (1.7 MB) Cause diagram Download A1 (1.7 MB) Download A0 (1.8 MB) Stakeholder mapping Download A1 (1.8 MB) Download A0 (1.8 MB) Touchpoint diagram Download A1 (1.8 MB) Download A0 (1.8 MB) Blueprint Download A1 (2.2 MB) Download A0 (2.2 MB) Templates Observation Download Word document (45 kB) Interview Download Word document (46 kB) Focus group Download Word document (49 kB) Diary Download Word document (46 kB) Perception Download Word document (56 kB) Vision & scope Download Word document (59 kB) Scenarios Download Powerpoint (55 kB) Test Download Word document (41 kB) Design briefing Download Word document (41 kB)
